Our Product Return Policy

Return Policy – Whu Dey Sell Online Foodstore

At Whu Dey Sell, customer satisfaction is our top priority. We strive to ensure that every product meets your expectations. However, if you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Returns

1. Perishable Items: Due to the nature of perishable goods, returns are accepted only in the case of:

   • Damaged or spoiled items upon delivery.
   • Incorrect items delivered (e.g., wrong product or quantity).

2. Non-Perishable Items: Returns are accepted for items in their original, unopened condition.

Conditions for Returns

• Items must be returned within 24 hours of delivery for perishable goods.
• For non-perishable goods, returns must be initiated within 2 days of delivery.
• Proof of purchase (order confirmation or receipt) must be provided.

Return Process

1. Contact our customer service team at [email protected], [email protected] or call 08027534049 to initiate a return.
2. Provide details of the issue along with clear photos of the product.
3. Our team will review your request and provide instructions for returning the item or issuing a replacement/refund should it be eligible.

Refunds and Replacements

• Refunds will be processed to your original payment method within 7 business days after approval.
• Replacements will be arranged promptly for eligible items.

Non-Returnable Items

• Items damaged due to improper handling after delivery.
• Items with no proof of purchase or reported beyond the eligible return window.

Contact Us

For any concerns or further assistance, please reach out to us at:

• [email protected] or [email protected]
• 08027534049

We appreciate your understanding and are committed to providing a seamless shopping experience with : 

Whu Dey Sell!